Privacy Policy

Effective date: July 24 , 2025

1) Who we are

Aurum Essence Cosmetics xPaige (“we,” “us,” “our”) operates this store on Big Cartel.

2) What this policy covers

This policy explains what personal information we collect, how we use it, who we share it with (only when necessary—e.g., payment processors and shipping partners), and the rights you may have under Maryland law, federal law, and other applicable privacy laws.

3) The information we collect

- Identity & contact info: name, email, phone number, billing & shipping address.
- Order & payment info: order details, last four digits of your card (if visible to us), transaction IDs. We do not store full payment card numbers—our payment processors handle those.
- Technical data: IP address, device/browser info, and basic analytics (via Big Cartel or third-party tools).
- Communications: emails, DMs, or messages you send us (support, returns, inquiries).

4) How we use your information

- To fulfill your order and prevent fraud.
- To process payments via Stripe, PayPal, or others you select at checkout.
- To ship using USPS, UPS, FedEx, DHL, or other partners.
- To offer support, handle refunds, or return requests.
- To comply with legal, tax, and reporting obligations.
- (Optional) To send updates or promotions if you opt in.

5) Who we share it with (and why)

- Big Cartel: To operate the store and process orders.
- Payment processors (Stripe, PayPal): To process secure payments.
- Shipping partners (USPS, UPS, FedEx, DHL): To fulfill orders.
- Legal or professional authorities if required by law.
We do NOT sell or rent your personal information.

6) Compliance with Maryland & U.S. privacy laws

We comply with the Maryland Personal Information Protection Act (PIPA), Maryland Online Data Privacy Act (MODPA, effective 2025), and federal laws regarding online commerce and data privacy. If in the event of a data breach, we will notify affected customers in accordance with these laws.

7) Data retention

We retain your information only as long as needed to fulfill your order, meet legal obligations, and resolve disputes. You may request deletion or correction at any time.

8) Security

We use reasonable administrative, physical, and technical safeguards to protect your data. No system is 100% secure, but we take your privacy seriously.

9) Your choices

- You can opt out of marketing emails.
- You can request access to, correction of, or deletion of your data.
Contact us for any request.

10) Consumer rights under CCPA, GDPR, and MODPA

- Maryland residents (MODPA, 2025): Right to know, delete, correct data, and opt out of sale/sharing.
- California residents (CCPA/CPRA): Right to access, delete, opt out of sale, and non-discrimination.
- EU/UK residents (GDPR): Right to access, correct, delete data, and withdraw consent. We will accommodate valid rights requests.

11) Cookies & tracking

We or our partners may use cookies to remember cart contents, keep you logged in, and analyze site traffic. You may disable cookies via your browser, but certain features may be limited.

12) Children’s privacy

We do not knowingly collect personal data from children under 13. If you believe a child has submitted data, please contact us for removal.

13) Changes to this policy

We may update this Privacy Policy. The updated version will include a revised effective date. Continued use of our site means you accept any changes.

14) Contact us via Contact page